Team Maintenance Guide¶

Name: Ultimate MkDocs Material Guide
Author: Documentation Team

Overview¶

This guide provides comprehensive procedures for maintaining the Ultimate MkDocs documentation site, including team access management, content workflows, security protocols, and operational procedures.

Repository: mattsiler/ultimate-mkdocs
Hosting: Netlify with custom domain
Platform: MkDocs Material with advanced features

1. Team Access Control¶

Weekly Maintenance Tasks¶

Regular weekly maintenance ensures optimal site performance and security:

Update dependencies and check for security vulnerabilities
Review analytics and performance metrics
Check for broken links and content issues
Backup important configurations
Test critical site functionality

Security Maintenance¶

Monthly security maintenance procedures:

Update all dependencies to latest secure versions
Review access logs for suspicious activity
Audit user permissions and access levels
Update API keys and secrets as needed
Run security scans and vulnerability assessments

User Management¶

User management procedures for team access:

Add/remove team members from GitHub repository
Update Netlify deploy permissions
Manage documentation contributor access
Review and audit user roles quarterly

Emergency Contacts¶

Key contacts for emergency situations:

Primary Admin: Matt Siler (repository owner)
Technical Support: GitHub Issues
Hosting Support: Netlify Support
Domain Support: Domain registrar support

1. Team Access Control (continued)¶

GitHub Repository Roles¶

Role	Permissions	Responsibilities
Owner	Full admin access	Repository settings, team management, security policies
Admin	Admin access without deletion	Branch protection, webhooks, collaborator management
Maintainer	Push, merge, manage issues	Code review, issue triage, release management
Writer	Push to non-protected branches	Content creation, feature development
Reader	Read, clone, open issues	Content review, bug reporting

Netlify Access Levels¶

Role	Permissions	Purpose
Owner	Full site control	Billing, domain management, team administration
Collaborator	Deploy and settings	Build management, form handling, environment variables
Developer	Deploy only	Content deployment, build monitoring

Security Best Practices¶

Required Security Measures¶

Enable 2FA for all team members
Use SSH keys or personal access tokens
Regular access reviews (quarterly)
Principle of least privilege
Branch protection rules enabled

GitHub Security Settings¶

# .github/branch-protection.yml
protection_rules:
  main:
    required_status_checks: true
    enforce_admins: false
    required_pull_request_reviews:
      required_approving_review_count: 1
      dismiss_stale_reviews: true
    restrictions: null

2. Content Management Workflows¶

Editorial Roles and Responsibilities¶

Content Creator¶

Who: Technical writers, subject matter experts
Permissions: Create branches, submit PRs
Responsibilities:
Draft content in designated branches
Follow style guide and templates
Coordinate with reviewers

Content Reviewer¶

Who: Senior writers, tech leads
Permissions: Review PRs, suggest changes
Responsibilities:
Technical accuracy review
Style and consistency check
Grammar and clarity assessment

Content Approver¶

Who: Documentation leads, project managers
Permissions: Merge PRs to main
Responsibilities:
Final approval for publication
Release coordination
Strategic content decisions

Content Workflow Process¶

graph LR
    A[Create Branch] --> B[Draft Content]
    B --> C[Self Review]
    C --> D[Submit PR]
    D --> E[Peer Review]
    E --> F{Approved?}
    F -->|No| G[Address Feedback]
    G --> E
    F -->|Yes| H[Merge to Main]
    H --> I[Auto Deploy]

Step-by-Step Process¶

Branch Creation

git checkout main
git pull origin main
git checkout -b feature/content-update-description

Content Development
Use existing templates from /docs/templates/
Follow brand guidelines in /docs/brand/
Test locally with mkdocs serve
Review Submission
Create PR with descriptive title
Use PR template checklist
Assign appropriate reviewers
Add relevant labels
Review Process
Technical review (accuracy, completeness)
Editorial review (style, grammar, clarity)
Brand compliance check
Accessibility review
Approval and Merge
All checks must pass
Required approvals obtained
Squash and merge preferred
Delete feature branch

Content Review Checklist¶

Technical Review¶

Editorial Review¶

Brand Review¶

3. Regular Maintenance Tasks¶

Daily Tasks (Automated)¶

Weekly Tasks (Manual)¶

Review open issues and PRs
Monitor site performance metrics
Check for broken links
Review user feedback and forms
Update project status dashboard

Monthly Tasks (Scheduled)¶

Quarterly Tasks (Strategic)¶

Maintenance Checklists¶

Weekly Maintenance Checklist¶

## Week of [DATE]

### Site Health
- [ ] Build status: ✅ Passing / ❌ Failing
- [ ] Performance score: [Core Web Vitals]
- [ ] Uptime status: [%]
- [ ] Error monitoring: [Issues found]

### Content Management
- [ ] Open PRs reviewed: [#/total]
- [ ] Issues triaged: [#/total]
- [ ] Content updates published: [#]
- [ ] User feedback addressed: [#]

### Technical Health
- [ ] Dependencies up to date
- [ ] Security alerts reviewed
- [ ] Backup verification complete
- [ ] Link checker run

Monthly Deep Maintenance¶

## Month of [MONTH YEAR]

### Security Review
- [ ] Access permissions audited
- [ ] 2FA status verified for all users
- [ ] Security alerts resolved
- [ ] Branch protection rules reviewed

### Performance Optimization
- [ ] Site speed analysis completed
- [ ] Image optimization review
- [ ] Bundle size analysis
- [ ] CDN performance check

### Content Strategy
- [ ] Content gaps identified
- [ ] User analytics reviewed
- [ ] Search query analysis
- [ ] Content performance metrics

### Infrastructure
- [ ] Netlify configuration reviewed
- [ ] Domain and SSL status checked
- [ ] Environment variables audited
- [ ] Build process optimized

4. Dependency Management¶

Python Dependencies¶

Requirements Management¶

# Check for outdated packages
pip list --outdated

# Update requirements.txt
pip-tools compile --upgrade requirements.in

# Security audit
pip-audit

Update Schedule¶

Security updates: Immediate
Minor updates: Weekly review
Major updates: Monthly assessment
Breaking changes: Quarterly planning

Key Dependencies to Monitor¶

# Critical dependencies
MkDocs: ">=1.5.0"
mkdocs-material: ">=9.0.0"
mkdocs-rss-plugin: ">=1.8.0"
pymdown-extensions: ">=10.0.0"

# Security-sensitive packages
Pillow: Monitor for CVEs
requests: Regular security updates
jinja2: Template security

Node.js Dependencies (if applicable)¶

Package Management¶

# Check for updates
npm outdated

# Security audit
npm audit

# Update packages
npm update

Automated Dependency Updates¶

Dependabot Configuration¶

# .github/dependabot.yml
version: 2
updates:
  - package-ecosystem: "pip"
    directory: "/"
    schedule:
      interval: "weekly"
    open-pull-requests-limit: 5

  - package-ecosystem: "github-actions"
    directory: "/"
    schedule:
      interval: "weekly"

5. Security Maintenance¶

Security Protocols¶

Access Management¶

Quarterly Access Review
Audit all GitHub collaborators
Review Netlify team members
Validate 2FA compliance
Remove inactive users
Permission Changes
Document all changes
Require approval for elevation
Implement gradual access increase
Regular permission audits

Vulnerability Management¶

Security Monitoring Tools¶

GitHub Security Advisories
Dependabot Alerts
Netlify Security Scanner
Custom monitoring scripts

Response Procedures¶

High Severity (< 24 hours)
Immediate assessment
Emergency patch deployment
Stakeholder notification
Post-incident review
Medium Severity (< 1 week)
Scheduled update planning
Testing in staging
Coordinated deployment
Documentation updates
Low Severity (< 1 month)
Include in regular updates
Group with related changes
Standard review process
Normal deployment cycle

Security Incident Response¶

Incident Classification¶

P0 (Critical): Data breach, site compromise
P1 (High): Unauthorized access, service disruption
P2 (Medium): Vulnerability disclosure, suspicious activity
P3 (Low): Minor security concerns, policy violations

Response Team Contacts¶

Security Lead: [Name] - [Email] - [Phone]
Technical Lead: [Name] - [Email] - [Phone]
Management: [Name] - [Email] - [Phone]
External Security: [Vendor] - [Contact Info]

Incident Response Playbook¶

Detection & Assessment (0-30 minutes)
Validate incident
Assess severity
Activate response team
Begin documentation
Containment (30 minutes - 2 hours)
Isolate affected systems
Preserve evidence
Implement temporary fixes
Communication coordination
Investigation (2-24 hours)
Root cause analysis
Impact assessment
Evidence collection
External coordination
Recovery (24-72 hours)
Permanent fix implementation
System restoration
Security validation
Service resumption
Post-Incident (1-2 weeks)
Lessons learned review
Process improvements
Documentation updates
Preventive measures

6. Content Review Processes¶

Editorial Workflow¶

Content Standards¶

Style Guide: Follow established brand voice
Technical Accuracy: Verify all procedures and code
Accessibility: WCAG 2.1 AA compliance
SEO Optimization: Proper meta tags and structure
Cross-browser Testing: Ensure compatibility

Review Templates¶

Content Review Template¶

## Content Review Checklist

### Technical Accuracy
- [ ] Information verified and current
- [ ] Code examples tested
- [ ] Procedures validated
- [ ] External links checked

### Editorial Quality
- [ ] Grammar and spelling correct
- [ ] Style guide compliance
- [ ] Consistent terminology
- [ ] Clear and concise writing
- [ ] Appropriate reading level

### Brand Compliance
- [ ] Brand voice maintained
- [ ] Visual guidelines followed
- [ ] Consistent formatting
- [ ] Appropriate tone
- [ ] Brand elements correct

### User Experience
- [ ] Clear navigation
- [ ] Logical information flow
- [ ] Accessible design
- [ ] Mobile-friendly
- [ ] Fast loading

### SEO & Discoverability
- [ ] Meta descriptions optimized
- [ ] Heading structure proper
- [ ] Internal linking appropriate
- [ ] Image alt text provided
- [ ] Schema markup correct

**Reviewer:** [Name]  
**Review Date:** [Date]  
**Approved:** ✅ / ❌  
**Notes:** [Additional comments]

Quality Assurance Process¶

Automated Checks¶

Link Validation: Weekly automated scan
Spell Check: Pre-commit hooks
Accessibility Testing: Automated WAVE scans
Performance Testing: Lighthouse CI
HTML Validation: W3C markup validator

Manual Review Process¶

Peer Review (Required for all content)
Subject Matter Expert Review (Technical content)
Editorial Review (Style and clarity)
Accessibility Review (User experience)
Final Approval (Content lead sign-off)

7. Backup and Recovery¶

Backup Strategy¶

Data Sources¶

GitHub Repository: Primary code and content
Netlify Configuration: Site settings and environment
Form Submissions: User data and feedback
Analytics Data: User behavior and metrics
Custom Assets: Images, documents, media

Backup Schedule¶

Daily:
  - Repository snapshots
  - Form submission exports
  - Configuration backups

Weekly:
  - Full site archives
  - Analytics data exports
  - Asset inventories

Monthly:
  - Complete system backup
  - Disaster recovery testing
  - Backup integrity verification

Recovery Procedures¶

Site Recovery Scenarios¶

Scenario 1: Content Corruption¶

Recovery Time: 15-30 minutes 1. Identify last known good commit 2. Revert to stable version 3. Redeploy through Netlify 4. Verify site functionality 5. Document incident

Scenario 2: Configuration Loss¶

Recovery Time: 30-60 minutes 1. Restore from backup configuration 2. Update environment variables 3. Reconfigure build settings 4. Test deployment pipeline 5. Validate all integrations

Scenario 3: Complete Site Loss¶

Recovery Time: 2-4 hours 1. Repository restoration from GitHub 2. Netlify site recreation 3. Domain and SSL setup 4. Integration reconnection 5. Full functionality testing

Recovery Verification Checklist¶

Backup Testing¶

Monthly Backup Test¶

#!/bin/bash
# backup-test.sh

echo "Starting backup integrity test..."

# Test repository backup
git clone [backup-repo-url] test-restore
cd test-restore
mkdocs build

# Test configuration backup
netlify sites:list
netlify env:list

# Test form data backup
curl -X GET [forms-api-endpoint]

echo "Backup test completed successfully"

8. User Management¶

Team Member Lifecycle¶

Onboarding New Team Members¶

Pre-arrival Setup¶

Create GitHub account invitation
Prepare Netlify access request
Document access requirements
Prepare onboarding materials

Day 1 Setup¶

GitHub repository access granted
Netlify permissions configured
Development environment setup
Access to documentation and tools
Introduction to team contacts

First Week Tasks¶

Complete onboarding checklist
Review style guides and processes
Shadow experienced team member
Complete first small contribution
Feedback session with manager

First Month Goals¶

Independent contribution capability
Understanding of full workflow
Established communication patterns
Integration with team processes
Initial performance review

Offboarding Team Members¶

Immediate Actions (Day of departure)¶

Knowledge Transfer (Prior to departure)¶

Post-departure Cleanup (1 week)¶

Permission Management¶

Access Level Guidelines¶

Repository Permissions¶

Read Access:
  - Contractors
  - Temporary contributors
  - External reviewers

Write Access:
  - Regular contributors
  - Content creators
  - Junior developers

Admin Access:
  - Team leads
  - Senior developers
  - Site maintainers

Owner Access:
  - Project managers
  - Senior leadership
  - System administrators

Netlify Permissions¶

Developer:
  - View build logs
  - Trigger deployments
  - Access environment variables (read-only)

Collaborator:
  - All developer permissions
  - Configure build settings
  - Manage environment variables
  - Access form submissions

Owner:
  - All collaborator permissions
  - Billing and subscription
  - Team management
  - Domain and DNS settings

Permission Change Process¶

Request Submission
Formal request with justification
Manager approval required
Security team review
Implementation
Changes implemented by admin
Documentation updated
User notification sent
Verification
Access tested by user
Audit trail documented
Compliance check completed

9. Training and Onboarding¶

New Team Member Onboarding¶

Pre-Onboarding Preparation¶

Technical Setup Checklist¶

## Technical Requirements
- [ ] GitHub account with 2FA enabled
- [ ] SSH key generated and added
- [ ] Git configured with correct email
- [ ] Python 3.8+ installed
- [ ] Node.js 16+ installed (if needed)
- [ ] Code editor with Markdown support
- [ ] MkDocs development environment

## Account Setup
- [ ] GitHub repository access requested
- [ ] Netlify permissions requested
- [ ] Team communication channels joined
- [ ] Calendar access granted
- [ ] Documentation portal access

Learning Materials¶

MkDocs Fundamentals
MkDocs Official Documentation
Material for MkDocs Guide
Internal best practices guide
Project-Specific Knowledge
Repository structure overview
Brand guidelines and style guide
Content creation workflows
Review and approval processes
Tools and Integrations
GitHub workflow basics
Netlify deployment process
Form handling procedures
Analytics and monitoring tools

Onboarding Timeline¶

Week 1: Foundation¶

Day 1-2: Environment setup and access
Day 3-4: Documentation review and training
Day 5: First guided contribution

Week 2: Practice¶

Day 1-3: Shadow experienced contributor
Day 4-5: Independent small tasks

Week 3: Integration¶

Day 1-3: Larger contribution with review
Day 4-5: Process refinement and feedback

Week 4: Independence¶

Day 1-3: Full workflow execution
Day 4-5: Onboarding completion assessment

Training Resources¶

Internal Documentation¶

Style Guide: /docs/brand/governance.md
Workflow Guide: /docs/deployment/workflow-guide.md
Best Practices: /docs/best-practices/index.md
Troubleshooting: /docs/troubleshooting/

External Resources¶

MkDocs:
  - Official Documentation: https://www.mkdocs.org/
  - Community Plugins: https://github.com/mkdocs/catalog
  - Material Theme: https://squidfunk.github.io/mkdocs-material/

Markdown:
  - CommonMark Spec: https://commonmark.org/
  - GitHub Flavored Markdown: https://github.github.com/gfm/
  - Markdown Guide: https://www.markdownguide.org/

Git & GitHub:
  - Git Handbook: https://guides.github.com/introduction/git-handbook/
  - GitHub Flow: https://guides.github.com/introduction/flow/
  - Branch Protection: https://docs.github.com/en/repositories/configuring-branches-and-merges-in-your-repository/defining-the-mergeability-of-pull-requests/about-protected-branches

Ongoing Education¶

Monthly Training Topics¶

January: Advanced Markdown and extensions
February: Accessibility best practices
March: Performance optimization
April: Security awareness
May: Content strategy and SEO
June: Design systems and branding
July: Analytics and user behavior
August: Automation and CI/CD
September: Testing methodologies
October: Documentation architecture
November: User experience design
December: Year review and planning

Skills Development¶

Technical Skills¶

Advanced MkDocs configuration
Custom theme development
Plugin creation and customization
Performance optimization
Security best practices

Content Skills¶

Technical writing excellence
Information architecture
User experience design
SEO optimization
Accessibility compliance

Process Skills¶

Agile documentation practices
Collaborative workflows
Quality assurance processes
Project management
Stakeholder communication

10. Automation Opportunities¶

Current Automation¶

Automated Workflows¶

Build and Deployment¶

# .github/workflows/deploy.yml
name: Deploy Documentation
on:
  push:
    branches: [main]
  pull_request:
    branches: [main]

jobs:
  deploy:
    runs-on: ubuntu-latest
    steps:
      - uses: actions/checkout@v3
      - name: Setup Python
        uses: actions/setup-python@v4
        with:
          python-version: '3.9'
      - name: Install dependencies
        run: pip install -r requirements.txt
      - name: Build documentation
        run: mkdocs build
      - name: Deploy to Netlify
        uses: netlify/actions/build@master
        with:
          publish-dir: ./site

Quality Assurance¶

# .github/workflows/qa.yml
name: Quality Assurance
on: [push, pull_request]

jobs:
  quality-checks:
    runs-on: ubuntu-latest
    steps:
      - name: Link Checker
        run: markdown-link-check docs/**/*.md
      - name: Spell Check
        run: cspell "docs/**/*.md"
      - name: Accessibility Test
        run: pa11y-ci --sitemap http://localhost:8000/sitemap.xml
      - name: Performance Test
        run: lighthouse-ci

Security Monitoring¶

# .github/workflows/security.yml
name: Security Scan
on:
  schedule:
    - cron: '0 2 * * 1'  # Weekly Monday 2 AM

jobs:
  security:
    runs-on: ubuntu-latest
    steps:
      - name: Dependency Check
        run: pip-audit
      - name: Secret Scan
        uses: trufflesecurity/trufflehog@main
      - name: SAST Scan
        uses: github/super-linter@v4

Automation Expansion Opportunities¶

Content Management Automation¶

Automated Content Updates¶

# scripts/auto-update-content.py
"""
Automated content maintenance tasks
"""

def update_last_modified_dates():
    """Update last modified timestamps in frontmatter"""
    pass

def validate_internal_links():
    """Check and report broken internal links"""
    pass

def optimize_images():
    """Compress and optimize image assets"""
    pass

def update_contributor_list():
    """Update contributor acknowledgments"""
    pass

Content Analytics Automation¶

# scripts/content-analytics.py
"""
Automated content performance analysis
"""

def generate_content_report():
    """Generate monthly content performance report"""
    pass

def identify_popular_content():
    """Identify most viewed and shared content"""
    pass

def suggest_content_updates():
    """Recommend content for updates based on age/performance"""
    pass

Development Workflow Automation¶

PR Automation¶

# .github/workflows/pr-automation.yml
name: PR Automation
on:
  pull_request:
    types: [opened, synchronize]

jobs:
  auto-review:
    runs-on: ubuntu-latest
    steps:
      - name: Auto-assign reviewers
        uses: kentaro-m/auto-assign-action@v1.2.5
      - name: Add labels
        uses: actions/labeler@v4
      - name: Check PR size
        uses: pascalgn/size-label-action@v0.4.3
      - name: Validate PR title
        uses: amannn/action-semantic-pull-request@v5

Release Automation¶

# .github/workflows/release.yml
name: Automated Release
on:
  push:
    tags:
      - 'v*'

jobs:
  release:
    runs-on: ubuntu-latest
    steps:
      - name: Generate changelog
        uses: conventional-changelog/standard-version@v9
      - name: Create GitHub release
        uses: actions/create-release@v1
      - name: Update documentation version
        run: |
          sed -i "s/version: .*/version: ${{ github.ref_name }}/" mkdocs.yml
          git commit -am "Bump version to ${{ github.ref_name }}"

Recommended Automation Tools¶

Content Management¶

Automated Link Checking: markdown-link-check
Spell Checking: cspell or pyspelling
Image Optimization: imagemin or tinify
Content Analytics: Google Analytics API
SEO Monitoring: Screaming Frog or Lighthouse CI

Development Workflow¶

Code Formatting: black, prettier
Dependency Updates: Dependabot, Renovate
Testing: pytest, jest
Security Scanning: Snyk, OWASP ZAP
Performance Monitoring: Lighthouse, WebPageTest

Monitoring and Alerting¶

Uptime Monitoring: UptimeRobot, Pingdom
Error Tracking: Sentry, Rollbar
Performance Monitoring: New Relic, DataDog
Security Alerts: GitHub Security Advisories
Form Monitoring: Netlify Forms + Zapier

Implementation Priority¶

High Priority (Immediate)¶

Automated dependency updates
Link checking automation
Spell checking integration
Basic security scanning

Medium Priority (3-6 months)¶

Content performance analytics
Image optimization automation
Advanced security monitoring
Automated backup testing

Low Priority (6+ months)¶

AI-powered content suggestions
Advanced performance optimization
Predictive maintenance alerts
Custom plugin development

11. Compliance and Governance¶

Documentation Standards¶

Content Governance Framework¶

Approval Hierarchy¶

Content Types:
  Marketing Material:
    Approver: Marketing Lead
    Reviewer: Brand Manager
    Timeline: 2-3 business days

  Technical Documentation:
    Approver: Technical Lead
    Reviewer: Subject Matter Expert
    Timeline: 3-5 business days

  Policy Documents:
    Approver: Legal/Compliance
    Reviewer: Management Team
    Timeline: 5-10 business days

  User-facing Content:
    Approver: Product Manager
    Reviewer: UX Designer
    Timeline: 2-4 business days

Quality Standards¶

Accuracy: All information must be verified and current
Clarity: Content must be understandable by target audience
Consistency: Follow established style and brand guidelines
Completeness: Cover all necessary information comprehensively
Accessibility: Meet WCAG 2.1 AA standards minimum

Change Management Process¶

Major Changes (New features, significant content updates)¶

Proposal Phase
RFC (Request for Comments) document
Stakeholder review and feedback
Impact assessment
Resource allocation planning
Approval Phase
Management sign-off
Technical feasibility review
Timeline and milestone definition
Communication plan creation
Implementation Phase
Development work execution
Testing and quality assurance
Staged deployment
Monitoring and validation
Review Phase
Post-implementation review
Success metrics evaluation
Lessons learned documentation
Process improvement identification

Minor Changes (Bug fixes, small content updates)¶

Standard PR Process
Branch creation and development
Peer review and approval
Automated testing validation
Direct deployment to production

Audit and Compliance¶

Audit Trail Requirements¶

Change Tracking¶

Git History: Complete commit history with detailed messages
PR Documentation: All changes must go through pull request process
Review Records: Maintain records of all reviews and approvals
Deployment Logs: Track all deployments with timestamps and authors

Compliance Documentation¶

## Change Record Template
**Change ID:** [Unique identifier]
**Date:** [ISO 8601 format]
**Author:** [Full name and email]
**Reviewer:** [Full name and email]
**Approver:** [Full name and email]

### Change Description
[Detailed description of what changed]

### Justification
[Why the change was necessary]

### Impact Assessment
[Potential effects on users, systems, or processes]

### Testing Performed
[What testing was done to validate the change]

### Rollback Plan
[How to reverse the change if necessary]

Regular Audits¶

Monthly Audit Checklist¶

Access permissions review
Content accuracy verification
Security compliance check
Performance standards validation
Backup integrity confirmation

Quarterly Compliance Review¶

Annual Governance Assessment¶

Legal and Regulatory Compliance¶

Privacy and Data Protection¶

Data Handling Requirements¶

Personal Data: Minimize collection, secure storage, clear consent
Analytics Data: Anonymized where possible, retention limits
Form Submissions: Secure transmission, limited access, regular purging
User Content: Clear licensing terms, attribution requirements

Privacy policy published and accessible
Cookie consent mechanism implemented
Data processing purposes clearly stated
User rights information provided
Data controller contact information available

Accessibility Compliance¶

WCAG 2.1 AA Standards¶

Perceivable: Text alternatives, captions, color contrast
Operable: Keyboard navigation, timing controls, seizure prevention
Understandable: Readable text, predictable functionality
Robust: Compatible with assistive technologies

Accessibility Testing¶

# Automated accessibility testing
pa11y-ci --sitemap https://yoursite.com/sitemap.xml
axe-core --include "main" --exclude "iframe"
lighthouse --only=accessibility --chrome-flags="--headless"

Content Licensing¶

Open Source Compliance¶

Dependencies: Verify license compatibility
Assets: Ensure proper licensing for images, fonts, icons
Code Examples: Clear licensing terms for reuse
Attribution: Proper credit for third-party content

Intellectual Property Protection¶

Original Content: Copyright assertions where appropriate
Trade Secrets: Careful review of proprietary information
Trademark Usage: Proper use of company and third-party marks
Patent Considerations: Review of potentially patentable content

12. Emergency Contacts and Escalation¶

Emergency Response Team¶

Primary Contacts¶

Technical Emergencies¶

Site Down/Critical Issues:
  Primary: [Technical Lead Name]
    Email: [email@company.com]
    Phone: [+1-xxx-xxx-xxxx]
    Slack: @technical-lead

  Secondary: [DevOps Engineer Name]
    Email: [email@company.com]
    Phone: [+1-xxx-xxx-xxxx]
    Slack: @devops-engineer

  Escalation: [Engineering Manager Name]
    Email: [email@company.com]
    Phone: [+1-xxx-xxx-xxxx]
    Slack: @eng-manager

Security Incidents¶

Security Breaches/Vulnerabilities:
  Primary: [Security Lead Name]
    Email: [security@company.com]
    Phone: [+1-xxx-xxx-xxxx]
    Slack: @security-lead

  Secondary: [IT Security Manager]
    Email: [security@company.com]
    Phone: [+1-xxx-xxx-xxxx]
    Slack: @security-manager

  External: [Security Vendor Contact]
    Email: [vendor@security-company.com]
    Phone: [+1-xxx-xxx-xxxx]
    Emergency: [+1-xxx-xxx-xxxx]

Content/Legal Issues¶

Content Violations/Legal Concerns:
  Primary: [Content Manager Name]
    Email: [content@company.com]
    Phone: [+1-xxx-xxx-xxxx]
    Slack: @content-manager

  Legal: [Legal Counsel Name]
    Email: [legal@company.com]
    Phone: [+1-xxx-xxx-xxxx]
    Emergency: [+1-xxx-xxx-xxxx]

  Management: [Project Manager Name]
    Email: [pm@company.com]
    Phone: [+1-xxx-xxx-xxxx]
    Slack: @project-manager

External Vendor Contacts¶

Hosting and Infrastructure¶

Netlify Support:
  General: support@netlify.com
  Enterprise: enterprise-support@netlify.com
  Status Page: https://netlifystatus.com
  Phone: [Available through dashboard]

GitHub Support:
  Enterprise: enterprise@github.support
  Security: security@github.com
  Status Page: https://githubstatus.com

Domain Registrar: [Provider Name]
  Support: [support contact]
  Phone: [emergency phone]
  Account: [account details]

Third-party Services¶

Analytics:
  Google Analytics: analytics-help@google.com

CDN Provider:
  Support: [CDN support contact]

Security Services:
  Vendor: [Security vendor contact]

Monitoring:
  Service: [Monitoring service contact]

Escalation Procedures¶

Severity Levels and Response Times¶

P0 - Critical (Site Down, Security Breach)¶

Response Time: Immediate (< 15 minutes)
Resolution Target: 1-2 hours
Escalation: Automatic after 30 minutes
Communication: Every 30 minutes

P1 - High (Major Feature Broken, Performance Issues)¶

Response Time: 1 hour
Resolution Target: 4-8 hours
Escalation: After 2 hours if no progress
Communication: Every 2 hours

P2 - Medium (Minor Issues, Content Problems)¶

Response Time: 4 hours
Resolution Target: 1-2 business days
Escalation: After 1 business day
Communication: Daily updates

P3 - Low (Enhancement Requests, Minor Bugs)¶

Response Time: 1 business day
Resolution Target: 1-2 weeks
Escalation: At regular review meetings
Communication: Weekly updates

Communication Protocols¶

Internal Communication¶

Immediate Notification:
  - Slack #incidents channel
  - Email to on-call team
  - SMS for P0/P1 issues

Status Updates:
  - Slack thread for ongoing updates
  - Email summaries for stakeholders
  - Dashboard updates for transparency

Resolution Communication:
  - Incident post-mortem
  - Lessons learned documentation
  - Process improvement recommendations

External Communication¶

User Communication:
  - Status page updates
  - Social media notifications
  - Email notifications for major issues

Stakeholder Updates:
  - Executive summary reports
  - Customer impact assessments
  - Recovery timeline communications

Vendor Coordination:
  - Support ticket creation
  - Escalation to account managers
  - Joint troubleshooting sessions

Emergency Procedures¶

Site Recovery Checklist¶

Immediate Actions (0-15 minutes)¶

Assess Situation
Verify the issue exists
Determine scope and impact
Check status pages for known issues
Review recent changes
Initial Response
Alert the emergency response team
Create incident ticket/thread
Begin documentation
Implement immediate mitigation if possible

Short-term Actions (15 minutes - 2 hours)¶

Investigation
Review logs and monitoring data
Check repository for recent changes
Verify infrastructure status
Identify root cause
Containment
Rollback recent changes if necessary
Implement workarounds
Scale resources if needed
Notify affected users

Medium-term Actions (2-24 hours)¶

Long-term Actions (24+ hours)¶

Post-Incident
Conduct post-mortem review
Identify prevention measures
Update procedures and documentation
Implement improvements

Monitoring and Alerting¶

Alert Configurations¶

Critical Alerts (Immediate Response Required)¶

Site Availability:
  Threshold: "Site down > 2 minutes"
  Recipients: ["on-call-team", "management"]
  Escalation: "After 15 minutes"

SSL Certificate:
  Threshold: "Expires in < 7 days"
  Recipients: ["technical-team"]
  Escalation: "After 24 hours"

Security Breach:
  Threshold: "Suspicious activity detected"
  Recipients: ["security-team", "management"]
  Escalation: "Immediate"

Warning Alerts (Response within hours)¶

Performance Degradation:
  Threshold: "Page load time > 5 seconds"
  Recipients: ["technical-team"]
  Escalation: "After 4 hours"

High Error Rate:
  Threshold: "4xx/5xx errors > 5%"
  Recipients: ["development-team"]
  Escalation: "After 2 hours"

Form Submission Failures:
  Threshold: "Form success rate < 95%"
  Recipients: ["content-team"]
  Escalation: "After 8 hours"

Emergency Response Scripts¶

Quick Status Check¶

#!/bin/bash
# emergency-status-check.sh

echo "=== Emergency Status Check ==="
echo "Timestamp: $(date)"
echo

# Check site availability
echo "Site Availability:"
curl -s -o /dev/null -w "%{http_code}" https://yoursite.com
echo

# Check certificate status
echo "SSL Certificate:"
echo | openssl s_client -servername yoursite.com -connect yoursite.com:443 2>/dev/null | openssl x509 -noout -dates

# Check recent deployments
echo "Recent Deployments:"
netlify api listSiteDeploys --site-id=your-site-id | head -5

echo "=== Status Check Complete ==="

Emergency Rollback¶

#!/bin/bash
# emergency-rollback.sh

echo "=== Emergency Rollback Procedure ==="
echo "WARNING: This will rollback to the last known good deployment"
read -p "Continue? (yes/no): " confirm

if [ "$confirm" = "yes" ]; then
    # Get last successful deployment
    LAST_GOOD=$(netlify api listSiteDeploys --site-id=your-site-id --state=ready | head -1 | jq -r '.id')

    # Restore deployment
    netlify api restoreSiteDeploy --site-id=your-site-id --deploy-id=$LAST_GOOD

    echo "Rollback initiated. Monitor site status."
else
    echo "Rollback cancelled."
fi

Conclusion¶

This comprehensive team maintenance guide provides the framework for maintaining a high-quality, secure, and efficient MkDocs documentation site. Regular review and updates of these procedures ensure continued effectiveness and alignment with evolving team needs and industry best practices.

Key Success Metrics¶

Site Uptime: >99.9%
Security Incidents: Zero critical breaches
Content Quality: >95% approval rate
Team Satisfaction: Regular feedback and improvements
Response Times: Meet or exceed SLA targets

Regular Review Schedule¶

Weekly: Operational metrics review
Monthly: Process effectiveness assessment
Quarterly: Complete guide review and updates
Annually: Comprehensive strategy evaluation

For questions or suggestions regarding this maintenance guide, please contact the Documentation Team Lead or create an issue in the repository.